Platform Modernization and Analytics for Improved Business Insights at Fannie Mae

Customer Challenge

Navitas partnered with a leading secondary mortgage company to tackle challenges with their IT infrastructure. Their existing platform suffered from siloed and disorganized data, leading to severe performance issues when trying to retrieve critical information. Compounding these problems was an unsupported, legacy IT infrastructure riddled with single points of failure, dramatically increasing the risk of downtime and potential data loss. Furthermore, a lack of robust analytics capabilities meant the company couldn't glean actionable insights from their customer data. To overcome these hurdles, Navitas embarked on a comprehensive platform modernization and migration to AWS, involving application re-architecture and refactoring.

Navitas Solution

Navitas delivered a comprehensive solution: a new, official web-based application for the financial provider. This robust platform empowers users to effortlessly submit loans for whole loan sales, mortgage-backed security (MBS) pools, and As Soon As Pooled Plus (ASAP Plus) loans. Now, the company benefits from a single, unified source for all data, reporting, and analytics, offering complete visibility into every customer business transaction. The solution provides both raw data and dynamic dashboards, alongside cutting-edge business intelligence tools designed to unlock crucial insights.

Results

By migrating to AWS and re-architecting their applications, Navitas successfully transformed the client's operations. The new unified web-based application eliminated data silos, leading to a dramatic improvement in data retrieval performance. The shift from legacy infrastructure to a modern, cloud-based solution mitigated the risk of downtime and data loss, ensuring continuous, reliable service. Most importantly, the integrated data, reporting, and cutting-edge analytics capabilities provided through dynamic dashboards empowered the client with unprecedented visibility into customer business transactions, enabling them to gain actionable insights for the first time. This directly addressed their prior lack of analytics, transforming raw data into strategic intelligence and fostering a more data-driven approach to their business operations.

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